Minneapolis May 9th. Aeropuertos de Honduras received the “Creating a Service Culture Award” for outstanding achievements implementing a culture of service in the four international airports of Honduras.
This recognition was delivered by John Tschohl, president of Service Quality Institute, world-class Service Strategist and Founder of Service Quality Institute, named as the Customer Service Guru by Times Magazine.
Likewise, employees of Aeropuertos de Honduras received a Train the trainer course, which certifies them to teach and deploy training programs in service to the staff of Aeropuertos de Honduras and operational actors, which include government entities in the areas of migration, security and customs; with the aim of increasing the awareness of the needs of customers.
More than 90% of employees and operational actors for the client have successfully received training in service, with the aim of exceeding the expectations of passengers and customers through quality service.
Airports of Honduras, is a company committed to the growth and development of the country’s international airports and works together with all sectors involved in the airport and air transport industry to promote tourism development in Honduras.